Accessibility Policy:

Artisan is committed to excellence in serving all clients and visitors in a way that respects the dignity and independence each individual.  We are also committed to giving people with disabilities the same opportunity to access information and services in a similar way as other clients or visitors, by providing reasonable accommodations.  We are dedicated to continuous improvement, and will continue to evolve our practices in this regard.

Artisan’s success is built on a foundation of professional integrity and a commitment to excellence.  We value our employees along with the skills and talents that each individual brings to our organization.  Artisan is committed to creating a workplace that is accessible by removing barriers and making reasonable accommodations, which will allow employees to reach their full potential.  This commitment applies to all paid employees including full-time, part-time, paid apprenticeships, and seasonal employment.

Notice to potential visitors with disabilities:

Artisan Complete Head Office is located at 100 Bentley Street, Markham, ON L3R 3L2.  All visitors must report to this location for entry, even if they are visiting 80 Bentley or the location on McPherson.

The front entrance is equipped with a ramp, however the front door does not have an automatic opening device. There is ordinarily someone sitting in the reception area that could open the door to provide access for individuals with physical disabilities. This service is normally available from 8:00 AM to 5:00 PM.  If you wish to visit and are unable to open a glass door, please call first at 905-475-2860 extension 404 to make prior arrangements. If a person with a physical disability is accompanied by someone who can open the door for them, they can easily gain access to the building.

There are accessible washrooms located on the main floor.

Some of the offices are located on the mezzanine, and the only access currently is by staircase.  However, we can easily accommodate any meetings on the main floor area.

There currently is no one at Artisan who knows sign language.  We offer hand-written or typed communication as an alternative.